If an employee wishes to cancel their coverage, you can do so quickly and conveniently through the Online Service Center (OSC). In the OSC, you can easily add, change and delete coverage for individuals across all our products, with the exception of Disability at this time.
If you prefer, you may manually adjust your bill by marking through the policy you wish to cancel, then reduce the amount in the Total Amount Due column by the dollar amount cancelled. Submit an adjusted bill to us by email, fax to 877-807-0911 or mail to: APL, P.O. Box 269105, Oklahoma City, OK 73126-9105.
Please include a request for cancellation signed and dated by the employee along with your adjusted payment. There’s no need for any additional forms.
The individual may choose to mail their cancellation request to: APL, P.O. Box 248950, Oklahoma City, OK 73124-8950. If their premium is not paid within the grace period, their policy will automatically lapse without the need for any additional forms.