Hello!
We’re APL

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About American Public Life

APL is an “A+ Superior” rated1 company providing supplemental insurance and workforce benefits to policyholders throughout the country through a network of independent brokers. At the core of APL are the values our company was built on — to serve others, respect all, keep our promises and seek what’s next.

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Our Customer Service Sets Us Apart

We’re dedicated to providing exceptional service — before, during and after a claim — so you can focus on your health and wellness.

Great benefits and great people go together

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Since 1945

Our company was built on a foundation of service. It’s who we are and who we have been for nearly eight decades.

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Financial Stability

Our financial rating with AM Best remains “A+ Superior”1 and is reflective of our long-standing commitment to our policyholders — a responsibility we take very seriously.

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Elevated Benefits

Whether you need a single plan or a robust benefits package, our one-to-one solutions help assure you get the plan you want.

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Technology Solutions

Our modern approach to enrollment technology provides employers of every size access to custom, cost-effective solutions.

Senior Leadership

Portrait of a smiling Susan Relland wearing a professional outfit

Susan Relland

President, Operations

Portrait of a smiling Laura Gower wearing professional clothes

Laura Gower

President, Sales and Marketing

Troye Fontenette

VP, Chief Revenue Officer

Portrait of a smiling Amy Roush wearing professional clothes

Amy Roush

VP, Chief Marketing Officer

Portrait of a smiling Marissa Walker wearing professional clothes

Marissa Walker

VP, Chief Operating Officer

Management Team

Portrait of a smiling Cynthia Decareaux wearing professional clothes

Cynthia Decareaux

Manager, Technology Infrastructure

Brittany Estevane

Manager, Claims

Brian Glynn

Manager, Chief Group Underwriter

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Edie Holder

AVP, Director of Customer Engagement

Portrait of a smiling Carrie Jefferson wearing professional clothes

Carrie Jefferson

Manager, Application Development

Portrait of a smiling Shannon Myers wearing professional clothes

Shannon Myers

Manager, Group Underwriting and Compliance

Deborah Pierce

Manager, Customer Service

Austin Porter

Manager, Enterprise Project Management

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Sharon Starnes

AVP, Customer Service

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Steve Toby

Manager, Product Development and Field Training

Sales Team

Amanda Dillon

Tony Di Toro

Corinne Henyan

Jody Sevy

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Wes Williams

Broker Resources

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Becky Van Hoosen

Manager, Broker Resources

Portrait of a smiling Laurie Crow

Laurie Crow

Broker Relations Manager

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Diona Manwell

Senior, Broker Resources

Kellee Sloan

Senior, Broker Resources

Barbara Woods

Senior, Broker Resources

Sara Bradley

Broker Resources

Morgan Webb

Broker Resources

Amy Winton

Broker Resources

Insured with APL?

You can count on friendly, personal service whether you have questions about your policy or need help filing a claim. Support is a click away or just give us a call. We’re here to help!

Helpful resources for every step

Access the tools and online resources you need to easily manage your coverage.

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Broker Resources

Explore our Broker Resource Center to find helpful tools for working with your clients.

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Group Resources

Get quick access to benefits information and your online account.

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Individual Resources

Get 24/7 access to APL policies, claims, ID cards and more in the Online Service Center.

1 www.ambest/consumers (05/31/23) (A+ is 2 out of 16 with 1 being the highest)

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