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Our Team

Our People Make the Difference

Meet your Sales and Administration team! With an average tenure of over 15 years of experience, we are ready to serve your supplemental benefits needs.

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Jim Pate President/CEO View Bio
Jim Pate

I began my insurance career in 1978 selling life insurance “at the kitchen table.” Over the years, I’ve owned my own agency, worked in sales for a worksite carrier, and led sales and marketing for a group/worksite carrier. With many years of sales experience, I’m passionate about the way APL fosters success with our producer partners. As President and CEO of APL since 2007, I lead an amazing team of colleagues in service to producers, employers, and our insured customers. I’m blessed with a beautiful wife who enjoys playing golf as much as I do, and a family that now includes eight grandchildren.

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Dianne Aycock Vice President, Administrative Operations View Bio
Dianne Aycock

I began my career at APL at the age of 18 in the file room. Today, my teams include Customer Service, Policy Issue, Billing, Claims, Commissions and Information Systems. I enjoy that I’m challenged each day to work with excellence and have opportunities to be a blessing to our customers and our colleagues. Our goal is to delight our customers; when a customer is delighted, so am I! Outside the office, I enjoy spending time with my family, traveling and reading.

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Peggy Hayes Vice President, Sales and Business Development View Bio
Peggy Hayes

I’m privileged to work with marketing, product development and nationwide sales. In my role with APL, I’ve helped us achieve dramatic sales growth and transform from a regional to a national carrier. For over 25 years, I’ve been blessed to work with many amazing broker partners, colleagues and industry professionals who enrich the daily lives of others. When I’m home, you’ll find me playing in the dirt as I love to garden.

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Casey Shirley National Sales Manager View Bio
Casey Shirley

Two weeks after graduating from Oklahoma State University, my career in the insurance business began. Since 1997, my time in the industry has centered around sales and management in the group ancillary and worksite arenas. I find it extremely rewarding to be part of APL’s solution-driven sales team, helping brokers and insureds with any opportunity that is presented. In my spare time, I enjoy being with family, watching my children’s athletics and playing golf.

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Laurie Crow Broker Relations Manager View Bio
Laurie Crow

I’ve had the good fortune to be employed within the insurance industry for over 30 years. Those years have been filled with pure career joy, true dedication and a passion for assisting brokers, employer groups and employees with any and all service needs. I love my job and wouldn’t trade it for anything. Life is too short to be spent doing anything for which you don’t have passion.

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Matt Grelle Broker Relations Manager View Bio
Matt Grelle

I have been blessed with a great team, and great company culture at APL. Together we provide our partner agencies with an array of group supplemental products that continuously adapt and evolve. When I’m not working, you’ll find me with my wife and two dogs, or playing golf.

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Becky Van Hoosen Broker Resources Manager View Bio
Becky Van Hoosen

Since 2002 I’ve had the privilege of working with brokers who work tirelessly to ensure their clients have protection when they need it most. I enjoy serving our broker partners and hearing how we can help make the business of supplemental benefits educational, fun and exciting. I look forward to identifying and implementing new technology to improve and streamline processes for our partners, and make it easier to work with APL. I’m blessed with a husband and children who enjoy adventure and many different activities that keep us busy outside of work.

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Sheri Rhodes Broker Resources Team Lead View Bio
Sheri Rhodes

I’ve had the pleasure of working with brokers since 1999, and it’s my utmost priority to provide great customer service. As the Broker Resources team lead, our main goal is to provide our broker partners with all the resources they need to grow their business. My favorite part of my job is building close relationships with all brokers and learning how I can make their job easier. I enjoy scrapbooking, spending time with my family and living a busy life with four children.

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Diona Manwell Senior, Broker Resources View Bio
Diona Manwell

My career in the insurance industry began in 1997 as a Customer Service Rep processing new business. Wanting to better myself and grow in the business, I became licensed for Life and Health, and in my current role, I’m honored to assist our brokers with the variety of challenges they face daily. When not working with our broker partners, I can be found at the lake spending time with my husband, our children and nine grandchildren.

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Sterling Atkinson Broker Resources View Bio
Sterling Atkinson

I’ve enjoyed working with brokers in the group benefits market since 2006. As a member of the Broker Resources team, I strive to provide the highest level of service to our broker partners. When I’m not working, you can find me enjoying life with my wife and two dogs.

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Kellee Sloan Broker Resources View Bio
Kellee Sloan

I began my career in the insurance business in 1993 and have spent the vast majority of my time working with brokers. My job in Broker Resources allows me to build personal relationships with our brokers and to build trust so I can help them do what they do best. In my spare time, I enjoy time with my children and my precious granddaughter, watching football and OKC Thunder basketball.

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Debbie Walker Broker Resources View Bio
Debbie Walker

I feel very blessed to be a part of the APL family. Although I’m new to the insurance industry, I have over 25 years of experience in office management and customer service. I love the fact that every day is truly an adventure in that I learn something new. I take great pride in assisting our brokers with the unique needs of our employer groups. My greatest blessings are my husband and two children who make me a better person every single day. Outside of life at APL, my husband and I enjoy watching our kids play sports and serving at our church.

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Barbara Woods Broker Resources View Bio
Barbara Woods

I joined the Broker Resources team in 2015. Prior to coming to APL, I worked over 14 years in Project Management. I’ve obtained my Life and Health license and enjoy serving our brokers and their clients to make each experience the best. When not working, I enjoy spending time with my husband and twin girls. I’m also an avid gardener and cook.

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Edie Holder AVP of Claims View Bio
Edie Holder

I began my career with APL in 2000. In my current role as AVP of Claims, I oversee all aspects of claims management, identifying and implementing new technology to improve and streamline claim processes. I enjoy spending time outdoors with my family and pets.

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Walter Jacobs AVP of Information Services View Bio
Walter Jacobs

Prior to coming to APL in 2017, I held senior IT leadership positions in a variety of companies including American Airlines, Sabre Airline Solutions, Amadeus and L3 Communications. While in these positions, I was responsible for product development, business development and IT management, high-tech system integrations and deployment across global cloud-based applications. As AVP of Information Services, I lead a team of IT professionals that handle infrastructure management, digital information architecture, web development, data warehouse management and data analytics. When I’m not at work, I enjoy spending time with my wife and two adult children.

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Kathy Parker PMO & Document Management Manager View Bio
Kathy Parker

I began working for APL in 2007 and during that time I’ve worked in a variety of areas including claims, finance and underwriting. As manager of APL’s PMO and Document Management, I utilize my LEAN Six Sigma Green Belt certification to help APL serve our customers more efficiently. My passions are faith, family and fiddle. On weekends, you’ll find me playing bluegrass music with my husband or snuggling with my adorable grandchildren.

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Amy Roush AVP of Marketing View Bio
Amy Roush

Since 2010, I’ve contributed to the evolution of the marketing team by utilizing my marketing and public relations experience in the financial services industry. As AVP of Marketing, I see each day as an opportunity to assist our broker partners with innovative ways to showcase our extensive product portfolio. I love that each day is different and offers new and exciting challenges. In my free time, I enjoy spending time outdoors and watching my daughter play on the high school drumline.

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Sharon Starnes Customer Service Manager View Bio
Sharon Starnes

I joined APL in 1983, and over the years I’ve had the opportunity to work in many different capacities throughout the organization. My current position as Manager of Customer Service allows me to do what I have enjoyed most, working directly with our customers. When I’m not working, I enjoy vacations to the beach or just spending time with family, especially my grandchildren.

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